BitMEX faces heat after giving up 30,000 customers emails by accident

BitMEX, a crypto exchange that offers 10.0x. leverage trading, has accidentally revealed emails of thousands of its users by selecting the wrong email tool.

On Nov. 1, the exchange sent out a routine update about the changes to the indices on its products, in which they shared emails of thousands of its users.

Numerous reports quickly began circulating on Twitter, with BitMEX users saying they could clearly see everybody else on BitMEX's mailing list.

Lawyer Jake Chervinsky shared screengrabs of the email with the addresses blurred out, saying BitMEX doxxed its users "In the most outrageously incompetent way imaginable."

"The privacy of our users is a top priority and we are very sorry for the concern this has caused to our users," the company said in a blog post.

Human error has the potential to threaten the security of thousands of BitMEX users.

While this might seem like nothing more than a mishap, email addresses are considered to be sensitive information, which is why many argued that the security of BitMEX users was seriously jeopardized.

OKEx advised affected users who have a OKEx account with the same login email as they did on BitMEX to change it.

Changpeng Zhao, the exchange's CEO, took to Twitter to call on users to always use a unique email address and unique password for each exchange.

In a lengthy Twitter thread, Cermak said that BitMEX's policy when it comes to changing emails was seriously flawed, as the exchange requires users to complete an ID verification in order to change their login information.