US: Delaware DOJ Reaches Out to Poloniex Crypto Exchange Users 'If They Have an Issue'

Poloniex cryptocurrency exchange has apparently piqued the interest of the Investor Protection Unit of the Delaware Department of Justice.

As shown in an email shared with Cointelegraph, the Chief Special Investigator of the Investor Protection Unit wrote to a list of individuals, asking them to contact him should they have any difficulties with their Poloniex account.

The IPU is specifically responsible for enforcing provisions of the Delaware Securities Act and the the Rules and Regulations Pursuant to the Act.

The IPU initiates enforcement actions in the event that a firm or individual has run afoul of the Delaware Securities Act.

"It seems I've joined the ranks of countless users who have a missing /"stuck" deposit - one of those where every block explorer shows your funds in your Poloniex-sanctioned deposit address, sitting politely with 400 thousand million confirmations, while your account never actually reflects said funds....".

Others complained that their accounts were frozen and they have been unable to get a response from the company.

One poster said the amount of complaints led him to shut down his account, despite not being directly affected.

In May, Poloniex users complained about account freezes after completing mandatory new identity verification procedures.

Account holders claimed on social media that after they confirmed their identity with Poloniex, they were notified that they could continue trading, but their previously functioning account was blocked.

In January, users alleged that Poloniex was not crediting user account balances when orders were cancelled.